Quick Links

  • General Google Drive Troubleshooting Steps
  • Check Google Drive's Online Status
  • Disable Your Antivirus and Firewall
  • Restart Google Bulldoze
  • How to Get the Old Version of a Google Drive File Back
  • How to Recover a Google Bulldoze File That Has Disappeared
  • Google Bulldoze Has Run Out of Storage Space
  • Unable to Print on Google Drive
  • Can't View or Edit a Shared Google Bulldoze File
  • How to Apply Google Bulldoze Offline
  • Tin't Upload or Sync Files
  • Do More With Google Drive

Google Drive allows yous to interact with others seamlessly. It'southward also integrated with lots of other services, and files are ever accessible. Best of all, you get an ample amount of storage for free.

Despite Google Drive's excellence, there can exist problems in accessing the service. Y'all may not exist able to articulate out storage space, share files, or are unable to access a document. Thankfully, many Google Drive problems are like shooting fish in a barrel to fix.

We're going to offer some typical Google Bulldoze troubleshooting tips, then solve some specific Google Drive problems.

General Google Bulldoze Troubleshooting Steps

These are some unproblematic steps that you should try offset. They tin assist diagnose and fix a diversity of bug with Google Bulldoze.

1. Check Google Drive's Online Status

google status

Visit Google's app status dashboard. This lists all of Google's services and tells you lot if in that location's a known problem with them. If you see a "service disruption" or "service outage" indicator on the app yous desire to utilise, y'all tin can click on the colored dot to see details about when the service will be back online.

If the problem with Google Drive is on Google's end, unfortunately, the simply thing yous can do is expect for the outage to exist over.

2. Disable Your Antivirus and Firewall

Antivirus and firewalls cause problems with syncing files, or a "You are offline, some functionality may be unavailable" mistake. As such, attempt temporarily disabling your antivirus and firewall—just call back to turn them back on later.

On Windows 10, disable Windows Defender with these steps:

  1. Press Windows primal + I to open Settings.
  2. Go to Update & Security > Windows Security > Open Windows Security.
  3. Once hither, click Firewall & network protection.
  4. Select your active network and slide Microsoft Defender Firewall to Off.

3. Restart Google Drive

If yous're using Google Drive via a web browser, log out, close your spider web browser, ensure your cyberspace connexion is reliable, and and then log back in.

quit backup and sync

You tin can also quit Google Fill-in and Sync from your desktop by clicking the Backup and Sync icon, clicking the Settings icon (three dots), and then clicking Quit Fill-in and Sync. Then reopen the app.

4. How to Get the Sometime Version of a Google Drive File Back

Google Drive keeps a detailed edit history of whatever and all changes made on your document by whatsoever user who has editing permissions.

To go back to an before save of a file created inside the Google ecosystem (like on Google Docs), get to File > Version history > Come across version history (or press Ctrl + Alt + Shift + H).

The history of changes made to the file volition appear on the right-hand side of the document, and you can navigate through all the revisions fabricated.

For non-Google files that you take uploaded, right-click the file, click Manage versions, and you can browse and download all prior versions of the file (up to 30 days or 100 versions).

v. How to Recover a Google Drive File That Has Disappeared

If you lot're the just one with admission to the file:

Check your Google Drive trash folder, accessible via Trash on the left-hand navigation. If you see the file that you're looking for, right-click it and select Restore. Your file will now be bachelor in its original location.

If your missing file isn't in your trash, it's possible that the proper name has been changed, or information technology has been accidentally moved to another file. Thankfully, Google Bulldoze'south search features are advanced. Effort searching for your file using keywords or dates, and see if it's in another location than the ane you anticipated.

If at that place are multiple people working on the file:

One of the about common mishaps with Google Drive is that it deletes the file for anybody if ane person deletes a shared file. There are a number of factors to consider when using Google Drive to collaborate, but this is one of the almost important. Merely like with any other file storage system, it'south imperative that you proceed backups of your files in a dissever, secure location.

The possessor of the shared file may be able to retrieve it from their deleted files. Alternatively, if you lot have a Google Bulldoze account through a school or workplace, there may be an administrator who can see all deleted files for 30 days after they have been deleted, and may be able to aid you lot in your case.

6. Google Drive Has Run Out of Storage Infinite

Google Bulldoze's storage capacity is shared across services like Google Docs, Google Sheets and Gmail, and Google Photos. To see how much space you're using beyond all those Google services, visit the Google One storage folio. If y'all run out of space, you lot have a couple of options.

Delete Data From Google Bulldoze

The first is to articulate out files y'all no longer need. On Google Drive, click Storage on the left-mitt menu. This will prove you all your files, which yous can sort by Storage used.

To delete something, right-click it and select Remove. Remember to besides remove information technology from the trash.

google drive manage apps

You should also cheque for any 3rd-party apps that are using storage invisibly. To practise this, click the cog icon in the top-correct and click Settings > Manage apps.

For each app, click Options, and yous tin use Delete hidden app information if necessary. You tin can also click Disconnect from Drive to remove the app integration entirely.

Upgrade Your Google One Storage

Google Bulldoze comes with 15 GB of storage infinite, which you tin quickly exhaust if you're not careful. If you tin't find anything to delete, consider paying to upgrade your storage capacity.

Check the Google I storage page for pricing, wherein you tin can pay a reasonable monthly or yearly cost for 100GB, 200GB, or 2TB of data.

7. Unable to Print on Google Drive

Printers and Google Drive sometimes don't play well together, but you have some options to try and troubleshoot the root of your trouble:

  • Ensure that your printer software is up-to-date. Because Google Drive is constantly being updated, it can quickly outpace your printer software. This can crusade communication problems between the two services, and result in printing errors.
  • Similarly, you'll want to make certain that the web browser you lot're using is up-to-appointment too.
  • Disable whatsoever browser extensions that may exist interfering with your ability to print.
  • If you lot're still unable to impress directly from Google Drive, it might be worth taking the fourth dimension to download your file as a PDF then impress it from your PDF software instead of from your browser.

This trouble often crops upwardly considering of the number of choices users have for sharing Google Drive files with others. The person sending y'all the link to the file may have missed a step in the process or called the incorrect choice. Therefore you may be unable to see the file at all or exist able to see the file without the ability to make any changes.

If you don't take access to a file, Google Drive will provide yous with a button to Request admission from the file's owner, which will prompt them to change the sharing settings on the file.

If y'all're the owner of a file and people are having trouble accessing it, double-check that you've set the sharing parameters correctly using the video in a higher place.

9. How to Utilize Google Drive Offline

In order to utilize Google Bulldoze offline, you lot volition need to utilise either the Google Chrome browser or install the Google Drive app on your Mac or PC.

On Chrome:

Visit Google Drive settings, and check Create, open and edit your recent Google Docs, Sheets, and Slides files on this device while offline. You lot volition need to download the Google Doc Offline plugin, which information technology will prompt you to do.

Y'all tin only do this with one account per computer, so enable information technology only on the business relationship that yous use most often. Also, in gild to enable offline syncing, you will need to have an net connection initially, so it involves some forward planning the outset time.

On your computer:

Download Google Backup and Sync and follow the prompts to prepare upwardly your account. You will demand to be connected to the cyberspace initially so that your files tin can sync to your figurer.

10. Can't Upload or Sync Files

One of the main advantages of using Google Drive is that it syncs your files beyond all your devices. If that breaks, information technology's a large problem.

We've compiled a separate guide to solve upload errors in Google Drive, so cheque that out.

Do More than With Google Drive

If the advice here hasn't solved your problem, visit the Google Drive assist folio for more data. At that place is besides a Google Bulldoze assistance community where yous can ask others for support.

With Google Drive up and running, it'southward time to acquire what else you can do with it. In that location are plenty of default settings you should conform to make the experience even better.

eight Google Drive Settings and Preferences Yous Should Change Now

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About The Author

Joe Keeley (875 Articles Published)

Joe was born with a keyboard in his hands and immediately started writing most technology. He has a BA (Hons) in Business and is now a full-time freelance author who enjoys making tech simple for everyone.

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